FAQs

User Profiles

How do I edit my profile?

The default profile background and avatar images can be changed by logging in and clicking on the images in your user profile. A dialog box will then appear enabling you to add or delete an image.

Other profile fields can be edited by doing the following:

  1. Make sure you are logged in.
  2. Go to your user profile.
  3. Click on the edit icon and the Edit Profile link as shown here.
  4. Once you are on the profile edit screen, add or edit information in the fields provided.
  5. Save your changes before exiting.
Is my profile publicly visible?

By default, user profiles are publicly visible and may be indexed by search engines.

Publicly Visible Profile Information

First Name and Last NameYour First Name and Last Name are displayed publicly.
Optional Profile FieldsOptional profile fields are displayed publicly. These include profile background and avatar images, additional information fields, and social media links.
CommentsComments made in the Facebook comments box are displayed publicly and linked to your Facebook Profile and Account.
ReviewsReviews you submit are displayed publicly and linked back to your profile.
Profile ExampleSee Shirley Hilzinger's profile.

If you wish to change your profile privacy settings, see this FAQ. If you wish to register using a pseudonym (i.e., not your real name), see this FAQ.

How do I make my profile private?

By default, user profiles are publicly visible and may be indexed by search engines. However, you can restrict the visibility of your profile by doing the following:

  1. Make sure you are logged in.
  2. Go to the profile privacy tab in your account.
  3. Change the settings as shown here.
  4. Click the Update Privacy button to save your changes.

Important: Even if you restrict the visibility of your profile, your First Name and Last Name, as well as your profile avatar, will still be publicly visible on any reviews you submit. Any comments you make in the Facebook comments box on posts and pages are also displayed publicly and linked to your Facebook Profile and Account.

If you wish to register using a pseudonym (i.e., not your real name) instead, see this FAQ.

Can I hide my real identity when creating a profile?

If you wish to hide your real identity on your public profile, you can register using a “creative” First Name and Last Name. E.g., you could register as First Name “Green” and Last Name “Frog”.

You could then either leave your profile blank, or add images and text which do not reveal your identity. It is your responsibility solely for managing your profile — please see our Site Terms for more information.

Please also note that the impersonation of real people and organizations is strictly disallowed.

Registration & Login

How can I log in using my Google Account (Gmail)?

Full instructions coming soon!

In order to log in to Hilzinger Healing using your Google/Gmail Account, you need to first change your cookie preferences under the “Tools” tab of the Privacy Preference Center to allow a special Google/Gmail Account cookie to be placed in your browser.

If you do not allow this cookie, you will not be able to log in to Hilzinger Healing with your Google/Gmail Account.

Important: When you log in to Hilzinger Healing using your Google/Gmail Account, you will also be logged in to your Google/Gmail Account within the browser you are using, even if your login to Hilzinger Healing fails due to incorrect cookie preferences (see above). After logging out of Hilzinger Healing, you may also want to log out of your Google/Gmail Account.

Newsletter Subscriptions

How do I unsubscribe from your newsletter?

Simply click on the “unsubscribe” link at the bottom of the newsletter.

Partner Products

How can I make purchases from your Natural Partners store?

When purchasing a product from our Natural Partners store for the first time, you will be prompted to create a new account.

On creating a new account, you will be asked for an “Access Code”. To use Natural Partners as a Hilzinger Healing customer, please enter: shilzinger701